Retail Solutions

Submitted by: Colin Van Dongen, TBWA

Original submission



Insight

One of the biggest problems at the moment, which no one is addressing, is protecting client facing tellers in the retail environment.


They deal with 1000's of customers and have such a high probability of catching the disease COVID-19.


Idea


Use perspex shields / barriers to protect the staff and in-tern their customers.


Execution


The solution was installed in one SPAR within 24 hours of pitching the idea, this solution was installed on the day of the lockdown.


These barriers have now given the tellers back their sense of dignity and some level of protection from potentially catching this virus.


Their customers feel safe to interact with the tellers, and deliver a better customer experience in store.


To bring this idea to life email us.

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